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Date of Birth in mm/dd/yyyy format
Washington Gas does not retain your SSN.
E.G. 555-555-5555
The first available start service date is .
You may schedule your service request up to 30 days from today’s date
Step 1: Use this self-service portal to start your gas service. Please notify us at least three business/working days – excluding weekends and holidays – before the date you need to start service.
You will be charged a service initiation fee to start service.
Depending on your credit payment record, we may require a security deposit to open or maintain your service.
If your gas is off, access to your home is required to start service. Someone 18 years or older will need to be available at the service location to provide access. If you have gas appliances with an electronic ignition, your electric service must be active before we can turn on gas service to your appliances. If you have a gas water heater, your water service must be active before we can light the appliance.
Now, search for the property where you want gas service. Then choose where you want your gas bills and correspondences to be mailed. Click the box Same as Service Address or enter a different address.
If the property where you want gas service could not be located, please call 703-941-HEAT (703-941-4328).
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Start Service request submitted successfully. A confirmation has been sent to your email.
You can waive your $XX security deposit by enrolling your gas account in autopay upon successful submission of your start service order. You will need to register for My Washington Gas to enroll in autopay.
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Step 2: Tell us about yourself.
Acceptable forms for identification (pick 2): state-issued ID, passport, driver’s license, birth certificate and the lease or deed to the property.
Step 3: Tell us when you want to start service. You cannot book appointments on the dates that are grayed out.
If your gas service is off, Washington Gas will require access to your meter and the appliances inside your home to initiate service. Someone 18 years or older will need to be available at the service location to provide access. If we are unable to gain access to your meter and/or appliances during the appointment time, you will need to reschedule the appointment.
If gas service is on, we will estimate the Previous Reading on your first bill. If you wish to receive an actual meter reading, please contact us at 844-WASHGAS (844-927-4427) during regular business hours Monday 8am - 8pm, Tuesday - Friday 8am - 6pm and Saturday 8am - 5pm, excluding holidays.
Step 4: Please review and make sure all information is correct. When everything looks good, click the SEND REQUEST button.